Case Study: Protecting a Retail Store

Challenge:

A retail store located in a high-crime urban area was experiencing frequent shoplifting, robberies, and after-hours break-ins. These incidents were negatively impacting the store’s profitability and creating a sense of unease among employees and customers.

Solution:

Enhanced Patrol developed a tailored security plan for the retail store, addressing the specific challenges of its high-crime location:

Improved Store Layout and Visibility:

We recommended changes to the store layout to improve visibility and eliminate blind spots, making it more difficult for shoplifters to operate undetected.

High-Visibility Security Presence:

Enhanced Patrol provided uniformed security officers during store opening hours, acting as a visible deterrent to potential criminals. Our officers were trained in customer service and conflict resolution, ensuring a positive customer experience while maintaining a strong security presence.

Advanced Surveillance and Alarm Systems:

We recommended the installation of a comprehensive surveillance system with facial recognition technology, strategically placed cameras, and an advanced alarm system with rapid response capabilities. A licensed contractor installed these systems.

Loss Prevention Training for Employees:

Enhanced Patrol provided loss prevention training to store employees, teaching them how to identify and prevent shoplifting and other security threats.

Result:

The implemented security measures, based on Enhanced Patrol’s recommendations and installed by a licensed contractor, resulted in a significant decrease in crime incidents. The newly installed facial recognition technology proved particularly effective in identifying known shoplifters upon entry, preventing potential losses before they occurred. Combined with the visible security presence from Enhanced Patrol and the improved store layout, this technology created a safer and more welcoming environment, leading to increased foot traffic and sales. Employee loss prevention training further supported these efforts.