Duty of Care Case Study

Challenge:

A CEO was scheduled to give a keynote address at a major industry conference, attracting significant media attention and potentially heightened security risks. The company needed to ensure the executive’s safety and manage potential disruptions during the event.

Solution:

Enhanced Patrol provided a Travel Risk Manager, as part of our Duty of Care service, to manage the executive’s security and logistics for the conference. While not involving international travel, the principles of risk assessment and proactive planning were applied:

Pre-Event Travel Risk Assessment:

The Travel Risk Manager conducted a pre-event risk assessment, considering the venue’s security protocols, the potential for protests or disruptions, and media presence.

Venue Security Liaison:

The Travel Risk Manager worked closely with the conference venue’s security team to coordinate security protocols, access control, and emergency procedures.

Personal Security Detail Coordination:

Our travel risk manager managed discreet personal security details for the executives, ensuring their close protection during the event.

Transportation and Logistics Management:

The Travel Risk Manager coordinated secure transportation to and from the venue, managing schedules and ensuring safe, timely arrival and departure.

Crowd Management and Egress Planning:

The Travel Risk Manager developed a plan for managing crowds and ensuring safe egress for the executive following their address.

Result:

The executive’s appearance at the conference was a success. The proactive planning and coordination by the Enhanced Patrol Travel Risk Manager ensured their safety and minimized the risk of disruptions. The executive was able to deliver their keynote address without incident, and their departure from the venue was managed smoothly and securely.